A few days ago, Dongfeng Cummins' 2010 service conference was held in Kunming . More than 100 service providers from Chengdu, Chongqing, Tibet, Liuzhou, Yunnan, and other southwest regions gathered in Kunming to discuss the development of services for Dongfeng Cummins in 2011 with the theme of “Expert Service, Run the Worldâ€. It is reported that the other three sessions of the annual service conference were held in Shenyang, Xi’an and Changsha.
Huang Naixu, General Manager and Secretary of the Party Committee of Dongfeng Cummins
Huang Naixu, general manager and party secretary of Dongfeng Cummins pointed out that in 2010, Dongfeng Cummins entered 200,000 units, which is an important milestone in realizing the backbone of the industry. In the past year, Dongfeng Cummins reviewed the situation, seized the opportunity, steadily advanced the strategy of diversified development, increased R&D efforts, adapted adaptive development to customer needs, and continuously improved its independent innovation capabilities, laying a solid foundation for sustainable development; A number of domestic heavyweight vehicle manufacturers and construction machinery manufacturers have established a strategic partnership, jointly launched a series of promotional activities, achieved a good sales performance through the "terminal-driven market" model, and effectively promoted the rapid development of the market. In August 2010, Dongfeng Cummins actively carried out “100-day quality activities†and effectively extended to partners in order to improve the quality awareness of all employees. Product quality and maintenance quality were effectively improved, providing Dongfeng Cummins with market competition. Quality Assurance; In Xiangfan, national service providers’ service contests and skill contests were held to increase the service network business level, and gold medal customers were promoted to increase their market influence; 8 pre-depository warehouses were established throughout the country to improve the spare parts satisfaction rate in the region, effectively increasing Service response speed and overall service level .
Huang Naixu said that Dongfeng Cummins has enjoyed rapid growth in the main application markets: sales in the medium- and heavy-duty truck market have increased by 54%, sales in the medium and large passenger markets have increased by 26%, and sales in the construction machinery market have increased by 68%. Dongfeng Cummins will further explore the market, consolidate and develop the Dongfeng market, focus on improving the market share of the passenger car market and construction machinery market, deepen sales to end customers, and ultimately achieve the goal of Dongfeng Cummins' medium- and long-term strategic planning.
At the meeting, commended and rewarded service companies collectives and advanced individuals who have made outstanding contributions to the development of Dongfeng Cummins in the past year. The conference also organizes representatives of service providers to sign a “Service Letter of Commitment†to publicize service commitments to the community.
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